Refund policy

Due to the nature of our beauty products and for hygiene purposes, all sales are final. We do not accept returns or exchanges.

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 3 days of delivery so we can make it right. Please include your order number and clear photos of the item and packaging.

Amélie is not responsible for incorrect shipping addresses entered at checkout. Please review your information carefully before placing your order.

If you need help with an order, please contact us through our Contact page.